Warranty of Merchantability
All our goods are of
merchandisable condition
and will serve their
intended functions.
Terms of Warranty
All warranty conditions
are stated in the
product information
provided, unless the
manufacturer has
provided none.
Prices
All our prices are nett.
No discounts will be
given unless during
monthly promotions.
Delivery services
- Delivery is free for
goods purchased above
S$100.00 and delivered
within Singapore.
Deliveries outside of
Singapore will be
charged according to the
prevailing shipment
rates.
Payment Processing
We only accept VISA,
MASTERCARD, NETS &
Corporate cheque
payments.
We ensure accuracy in
our billing as all our
transactions are
automatically processed.
Cancellation of Orders
- We will refund
the amount paid if
the order is
cancelled due to the
unavailability of
goods or our
inability to deliver
the goods within the
agreed time frame.
- We will not
entertain any
cancellations once
the order is
confirmed and
submitted by the
customer.
Confirmation of Orders
We will send an
electronic
acknowledgement to the
customer within 24 hours
upon successful
submission of the
electronic order. If
items ordered are
unavailable, a message
will be sent to the
customer for further
action.
Exchange & Refunds
All our goods sold are
non-exchangeable and
non-refundable.
Feedback
We welcome your
feedback. Should you
feel dissatisfied with
any of our goods or
services, please contact
us at
Tel: 6338 1584, Fax:
6338 0904, Email:
online@singnet.com.sg
Alternatively, customers
may refer their
complaints to the
ConsumerTrust
Secretariat if
they are not satisfied
with the resolution of
the complaint.
Complaints can be
referred to
ConsumerTrust
Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road,
#09-25, Parklane,
Singapore 188307
Email:
ramesh@cnsg.com.sg
http://www.commercetrust.com.sg
.
Confidentiality of Transactions
- We treat all
transactions and
customers'
particulars with the
strictest
confidence.
|
